Refund Policy

Last Updated: April 1, 2026

At Daily and Decor, we are committed to a fair, transparent, and consistent refund process. This policy explains exactly when refunds are applicable, how they are processed, and what timelines you can expect. By completing a transaction on dailyanddecor.com, you acknowledge and agree to the terms outlined below.

✅ 1. Refund Eligibility Conditions

Refunds are issued only after a formal verification process is completed:

• Authorization: A return request must be submitted and pre-approved by our support team.
• Physical Receipt: The item must be returned to and received at our facility.
• Quality Inspection: Our team must confirm the item meets our return standards (unused, unwashed, and in its original packaging).

Note: Refunds are granted exclusively for items that fully comply with our official Returns Policy.

⏱️ 2. Refund Processing & Timelines

We respect your time and aim to process all reimbursements as quickly as possible.

• Internal Processing: Once your return is inspected and approved, we will trigger the refund within 10 business days.
• Confirmation: You will receive an automated email notification the moment your refund has been processed.
• Original Payment Method: All credits are issued back to the original payment method used during checkout.
• Banking Delays: Please allow an additional 2–5 business days for your bank or financial institution to reflect the funds in your account.

If 15 business days have passed since your refund was approved and you have not received the funds, please contact us at support@dailyanddecor.com.

🚚 3. Shipping Fee Reimbursement

• Standard Returns: Original shipping and handling fees are generally non-refundable for "change of mind" returns or ordering errors.
• Service Errors: If a return is caused by a defective, damaged, or incorrect item, we will refund the original shipping costs.
• Return Shipping: For approved defective or incorrect items, the return shipping cost is $0.00 (we provide a prepaid shipping label).

📩 4. Order Cancellation Policy

We provide a limited window for modifications or cancellations before an order enters the fulfillment stage.

• 12-Hour Window: You may cancel your order for a full refund within 12 hours of purchase, provided the order has not yet entered production or shipping.
• After 12 Hours: Once processing or dispatch has begun, cancellation is no longer guaranteed. In these cases, you must wait to receive the item and then initiate a standard return request.
• How to Cancel: Contact us immediately at support@dailyanddecor.com.

🚫 5. Non-Refundable Items & Limitations

To ensure hygiene and service standards, the following are not eligible for refunds:

• Personalized Goods: Any custom-made or personalized merchandise.
• Final Sale: Items marked as "Clearance" or "Final Sale" at the time of purchase.
• Hygiene-Sensitive Items: Products that cannot be resold once the seal or packaging is opened.
• Digital Products: Gift cards or any downloadable content.

🛠️ 6. Damaged, Defective, or Incorrect Orders

If your package arrives damaged or contains the wrong items, please notify us within 30 days of delivery.

1. Email support@dailyanddecor.com with your Order Number.
2. Provide clear photo evidence of the damaged item and the shipping label.
3. We will provide a prepaid return label ($0.00 cost) and offer a full refund or a free replacement.

🏢 7. Support & Contact Details

Our support team is here to assist you with any questions regarding your refund.

Daily and Decor

• 📍 Address: 2621 E Angela Dr, Phoenix, AZ 85032
• 📞 Phone:
• 📧 Email: support@dailyanddecor.com
• 🕘 Support Hours: Monday – Friday | 9:00 AM – 6:30 PM (EST)