Returns Policy

Last Updated: April 1, 2026

At Daily and Decor, your satisfaction is our priority. We strive to provide a fair and straightforward return process so you can shop with confidence. This policy outlines the conditions and procedures for returns, exchanges, and refunds on dailyanddecor.com.

🛡️ 1. 30-Day Return Window

We offer a 30-day return policy. You have 30 calendar days from the date your package was marked as delivered to request a return or a refund.

To qualify for a return, the item must be:

• In the exact condition in which it was received.
• Unworn, unused, unwashed, and unaltered.
• In its original packaging, including all tags and accessories.
• Accompanied by the original receipt or valid proof of purchase.

📝 2. How to Start a Return

To ensure a smooth process, all returns must be pre-authorized by our support team. Packages sent back without prior approval will not be accepted.

Step-by-Step Instructions:

1. Contact Support: Email support@dailyanddecor.com.
2. Provide Info: Include your Order Number, Full Name, and the specific reason for the return.
3. Submit Evidence: For damaged, defective, or incorrect items, please attach clear photos of the product and the exterior packaging.
4. Receive Authorization: Once approved, we will provide a Return Authorization (RA) and the correct return shipping address.

💰 3. Fees & Shipping Costs

We believe in transparent pricing. Here is how return costs are handled:

• Defective or Incorrect Items: If we made a mistake (wrong item, damaged, or defective), Daily and Decor covers all return shipping costs. We will provide a prepaid label at no cost to you (Return cost: $0.00).
• Customer Preference: If you are returning an item due to a change of mind, incorrect size selection, or accidental ordering, the customer is responsible for the actual cost of return shipping.
• Restocking Fees: We do not charge any restocking fees ($0.00).

🚫 4. Non-Returnable Items

The following items are final and cannot be returned:

• Customized or personalized merchandise.
• Items explicitly marked as "Final Sale" or "Clearance".
• Gift cards and all digital/downloadable products.
• Products showing visible signs of wear, stains, or odors.

🔄 5. Exchanges

To get a replacement item as quickly as possible, we recommend returning the original item for a refund and placing a new, separate order for the desired size or color. Direct exchanges are subject to current stock availability.

💳 6. Refund Timeline

• Inspection: Once your return arrives at our facility, we will inspect it and notify you via email of the approval or rejection of your refund.
• Approval: If approved, the refund will be automatically credited to your original payment method.
• Processing Time: Please allow up to 10 business days for our team to process the refund.
• Bank Posting: Depending on your financial institution, it may take an additional 3–5 business days for the funds to appear on your statement.

⚠️ 7. Damaged or Wrong Goods

Please inspect your order immediately upon arrival. If the item is defective, damaged, or if you receive the wrong product, contact us right away. We are committed to resolving the issue through a free replacement or a full refund, including any original shipping charges.

🏢 8. Contact Information

Our team in Charleston is here to help with any questions regarding your order.

Daily and Decor

• 📍 Address: 2621 E Angela Dr, Phoenix, AZ 85032
• 📧 Email: support@dailyanddecor.com
• 📞 Phone: 
• 🕘 Support Hours: Mon – Fri | 9:00 AM – 6:30 PM (EST)