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Shipping Policy
Last Updated: April 1, 2026
At DailyandDecor, we are dedicated to providing a reliable and transparent shipping experience. This policy explains our procedures for order handling, shipping costs, and delivery timelines. By completing a purchase on dailyanddecor.com, you agree to the terms outlined below.
π 1. Order Processing & Operations
We manage all orders during standard business hours to ensure your items are dispatched as quickly as possible.
- Operating Days: Monday – Friday (excluding U.S. Federal Holidays).
- Customer Support Hours: 9:00 AM – 6:30 PM Eastern Standard Time (EST).
- Daily Order Cut-Off Time: 5:00 PM (EST).
- Orders placed before 5:00 PM EST are typically processed starting the same business day.
- Orders placed after 5:00 PM EST, or during weekends/holidays, will begin processing on the following business day.
Order Confirmation: π© Immediately after checkout, you will receive an automated email containing your order number and summary. Please retain this for your records.
β³ 2. Handling & Transit Timeframes
To provide clear expectations, we break down our delivery process into distinct stages based on your location:
| Destination | Handling Time (Preparation) | Transit Time (Shipping) | Total Estimated Delivery Time |
|---|---|---|---|
| United States (48 States) | 1 – 5 Business Days | 7 – 15 Business Days | 8 – 20 Business Days |
| International | 1 – 5 Business Days | 7 – 20 Business Days | 8 – 25 Business Days |
Note: These timeframes are estimates. While we strive for punctuality, external factors such as extreme weather, customs delays (for international), or peak holiday seasons may occasionally cause delays.
Holiday Observance
Our shipping partners do not process or ship orders on the following U.S. federal holidays:
- New Year’s Day (January 1)
- Presidents’ Day
- Memorial Day
- Independence Day (July 4)
- Labor Day
- Thanksgiving Day
- Christmas Day (December 25)
Orders placed on or near these holidays will be processed on the next available business day.
π³ 3. Shipping Rates & Methods
We partner with trusted carriers, including USPS, UPS, DHL, and professional regional couriers.
United States Shipping (Contiguous 48 States)
Rates are calculated based on your order subtotal after discounts:
- Orders $0.00 – $37.95: $8.95 Standard Shipping
- Orders $37.96 – $98.99: $10.95 Standard Shipping
- Orders $99.00 and up: FREE Standard Shipping (Applied Automatically)
π International Shipping
- Flat Rate: $14.95 for all international destinations.
- Note: Customers are responsible for any local customs duties or import taxes if applicable.
π 4. Shipping Restrictions
- Service Area: We ship to the contiguous United States and most international locations.
- Exclusions: We do not ship to Alaska, Hawaii, Puerto Rico, Guam, the U.S. Virgin Islands, or APO/FPO/DPO military addresses.
- Address Requirements: A valid physical residential or commercial street address is required. We are unable to deliver to P.O. Boxes.
π 5. Shipment Tracking
- Tracking Notification: You will receive a Shipping Confirmation email with a tracking number once your package is dispatched.
- Activation: Please allow 1–2 business days for the tracking status to update on the carrier's website.
- Assistance: If you have not received tracking information within 5 business days, please check your spam folder or contact our support team.
β οΈ 6. Address Accuracy & Deliveries
- Customer Responsibility: It is the buyer's responsibility to ensure the shipping address is 100% accurate at checkout.
- Address Errors: Daily and Decor is not liable for lost or undelivered packages resulting from incorrect or incomplete addresses.
- Redelivery: If a package is returned to us due to an insufficient address, the customer may be responsible for additional shipping fees to resend the item.
π’ 7. Contact Information
Daily and Decor
- π Address: 2621 E Angela Dr, Phoenix, AZ 85032
- π Phone:
- π§ Email: support@dailyanddecor.com
- π Support Hours: Mon – Fri | 9:00 AM – 6:30 PM (EST)
When reaching out, please include your Order Number and Full Name for faster assistance.